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Close partnerships with suppliers and customers mean that Indigo Telecom Group provides high quality solutions, consistently.

An essential part of that quality offering is our people, and so we employ only the most talented individuals who exhibit professionalism, drive and creativity in everything they do.

If you want to join an organisation that values your talents and wants you to fulfil your full potential, then get in touch by sending your CV to;

careers@indigo-belcom.com or by calling us +44 (0)1291 435500.

Current Vacancies

Here are details of our current vacancies:

   
   
   
   
   

Job Description:

In addition to the Job Objectives as set out in the Roles and Responsibilities Matrix, the Field Engineer will support best in class engineering infrastructure and technical services to customers and end clients through teams with competent and qualitative skillsets.

 

Main Responsibilities:

Principal responsibilities of the role include, but are not limited to:

Essential

  • An highly experienced Commissioner who is experienced in Network commissioning thus providing network test and fault finding, leadership and mentoring to more junior members of staff, advice and input to technical designs and issues and demonstrates leadership qualities in “thinking outside the box”
  • Electrical connectivity of 240v AC and up to 48v DC to distribution panels (no power up until certification)
  • Experience dealing with all forms for cabling infrastructure, including Copper (Cat5e, Cat6, Coaxial, Telephony) & Fibre Optics (Single mode, Multimode), including knowledge of all connections and standards.
  • Previous experience in telecommunications or related field experience.
  • A sound knowledge of Nokia/Alcatel-Lucent, Ciena, Juniper, Huawei, Cisco and Tellabs equipment is essential.
  • Provides field Installation Quality Audit Services of Installation works to required standards including planning and monitoring of rectification works and improvement plans
  • Owns the project when designated as lead engineer. Provide a point of contact for escalation of technical issues arising in a project
  • Provide a closer level of assistance to the Project Manager by carrying out basic project management tasks
  • Provide leadership to team members and act as team lead during absence of management
  • PC literate, especially Microsoft Office suite including MS PowerPoint and MS Visio. Microsoft Excel is essential.
  • To support the company by carrying out installation and commissioning duties in both a project and maintenance environment.
  • To provide First Line Maintenance support for Indigo’s current customer base.
  • Respond to all interventions in a timely manner, ensuring as far as reasonably possible that all SLA’s are met.
  • Provide OOH on-call cover as required by agreed on-call rota.
  • Provide the Indigo GSC / Project team with regular up-to-date information on progress of intervention.
  • Provide Line Manager and relevant Project Managers with feedback regarding on-site issues.
  • Complete and submit all paperwork and documentation within SLA.
  • Excellent writing

Desirable

  • RF Awareness
  • NRSWA
  • ECS/CSCS
  • 1st Aid Training
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Job Description:

In addition to the Job Objectives as set out in the Roles and Responsibilities Matrix, the Field Engineer will support best in class telecoms engineering infrastructure and technical services to customers and end clients through teams with competent and qualitative skillsets.

 

Principal Accountabilities/Objectives:

The Field Engineer is responsible for effective duties as set out below. The Field Engineer will be expected to provide Field Deployment & First Line Maintenance support to a varied customer base. Day to day tasks will involve new build deployment activities and/or responding to maintenance calls within SLA, fault finding and hardware replacement with TAC assistance. He/she will also provide support in technical competence, observing Indigo’s Safety, Health, Environmental and Quality (SHEQ) standards.

 

Main Responsibilities:

    • Provide First Line Maintenance support for Indigo Telecom Group to the current customer base.
    • Carry out installation and commissioning duties in both a project and maintenance environment.
    • Respond to all interventions in a timely manner, ensuring as far as reasonably possible that all SLA’s are met.
    • Provide OOH on-call cover as required by agreed on-call rota.
    • Provide the Indigo GSC with regular up-to-date information on progress of intervention.
    • Provide Line Manager and relevant Project Managers with feedback regarding on-site issues.
    • Complete and submit all paperwork and documentation within SLA.
    • Fault Finding. Ability to receive instructions (written and/or verbal) from GSC (Indigo and/or customer) to resolve outstanding issues.
    • Installation of metalwork, basket work and basic rack and stack services.
    • Fibre and cable pulling, dressing, labelling and securing of same.
    • Copper Cable termination including Cat “x” and E1 terminations.
    • Ensure continuity, test and measurement of cable and fibre runs.
    • Electrical connectivity of 240v AC and up to 48v DC to distribution panels (no power up until certification).
    • Controls and Manages Risk Assessment and Method Statement documentation.
    • Ensure Health & Safety and Engineering Quality standards are maintained within the business at all times.
    • Develop fault diagnosis skills using OTDR testing procedures.
    • Develop fault diagnosis skills using Ethernet/OSA testing procedures.
    • Perform all necessary installation activities on vendor supplied products and/or supervise the sub-contracting of these activities.
    • Where required, perform, manage and record SVSA’s and HSE audits.
    • To ensure successful completion of all deployment activities to the customers satisfaction.
    • To take ownership of assigned faults through to resolution.
    • Excellent writing

 

Competency: Skills/Knowledge/Qualifications:

    • Qualified and experienced in physically building Telecoms Infrastructure services from plans and to Quality requirements.
    • Entry level Telecoms Commissioner who is skilled and competent in providing basic standalone product commissioning to a level of “green light and connectivity”.
    • Demonstrable “hands on” experience including I&C activity, test equipment, network build, and power.
    • 18th edition Electrical Installation City & Guilds
    • 18th edition Electrical Test City & Guilds
    • Fibre Splicing City & Guilds
    • CSCS/ECS
    • Experienced in the installation and commissioning of Nokia, Juniper, Huawei, Tellabs, Infinera and Ciena equipment, plus an in-depth knowledge of networking, optical transmission systems and IP.
    • Proven customer interface skills base on experience in similar environments.
    • Report writing excellent standard of written and spoken English.
    • Able to work under pressure and positively influence others.
    • PC literate, especially Microsoft Office 365 suite. Experience of using Visio is essential.
    • Ability to manage own workload and meet all SLAs as required.
    • Flexible approach to the role, with the ability to adapt and react to business needs.
    • Full UK Driving Licence
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Department: Operations
Location: Flexible
Hours: Monday to Friday, 09:00 to 17:30
Reports to: Portfolio Manager
   

 

Job Description:

The role of Project Manager provides customers with a variety of project management services, including but not limited to successfully executing a local project or a sub-project on time, in scope and on budget whilst continually analysing and implementing plans to improve project profitability.

He/she ensures quality execution and customer satisfaction and applies standard processes and escalates new issues upwards through line management.

 

Principal Accountabilities/Objectives:

 

  • Strategy and Planning, Delivery and Closure:
    • Supports Sales Team in quote and bid creation;
    • Executes project and proposes corrective actions using a standard Project Management Plan in line with Indigo’s Project Management processes;
    • Prepares Project Management Plans and project phase plans for the Projects;
    • Proposes for approval tactical contingency plans in anticipation of potential problems;
    • Prepares resource forecast requirement plans;
    • Executes project, monitors and controls progress against a baseline plan, looks continuously for improvement;
    • Allocates tasks and priorities as needed;
    • Proposes for approval corrective actions when not tracking against the plan;
    • Reports on the necessary Project Metrics (e.g. Effort to date, Estimated Cost to Complete, Estimated effort at Completion);
    • Ensures Project closure.
    • Project Reporting and Project Reviews.

 

  • Skills/Knowledge:
    • Experienced in delivering telecoms/data centre/ infrastructure-based projects within set timelines and budgets; Ability to digest technical engineering work packages;
    • Excellent interpersonal, leadership and communications skills;
    • Highly self-motivated;
    • Organised and disciplined in approach;
    • Work ethic flexibility in terms of hours and geography (work in other locations and/or outside normal working hours when required);
    • Ability to create or introduce new ideas, methods, or processes to the workplace;
    • PC Literate, including MS Word, MS Project, MS Excel and MS PowerPoint;
    • Proven track record in engineering and implementation management;
    • Budgetary and business acumen;
    • Good geographical understanding of the UK;
    • Flexible approach and commitment to meet the client requests.

 

  • Qualifications:
    • Degree or equivalent education (training and/or experience);
    • Prince 2 Practitioner or equivalent;
    • British Safety Council Level 2 Risk Assessment.

 

 

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Department: Sales
Location: UK
   
Reports to: Sales Director
Start Date: Immediate

 

Job Description:

New business development and account management of major Data Centre customers and global network operators, promoting the use of the Indigo’s project and managed services in order to achieve sales targets, business growth and improved customer satisfaction.

Sales Performance:

  • Proactively identify and develop new opportunities to sell Indigo’s services;
  • Act as the main point of contact with customers, maintaining and developing strong customer relations;
  • Achieve sales targets through the successful delivery of services;
  • Take full end to end ownership of bid management/RFQ’s including appropriate and timely engagement with Indigo’s Operations and Projects departments to ensure successful delivery of the services;
  • Provide accurate and timely account information and forecasts including regular reports as required including, sales pipeline, quotes, margin analysis, purchase order status and revenues.
  • Always represent Indigo in a professional manner, both internally and with customers;
  • Always promote the highest level of customer service.

Competency:  Skills / Knowledge / Qualifications:

  • Proven track record within service delivery environment having worked directly with high value customers;
  • Exceptional knowledge and experience of data centre build and support operations, plus Optical/IP/fixed line network projects and managed services;
  • Excellent communicator and ‘networker’, with the ability to work with, and be respected by both peers and customers.
  • Ability to very quickly translate quotes and scopes of works to operational requirements;
  • First class presentation skills and self-assured in contact with customers and internal teams;
  • A self-starter, requiring little or no supervision with a positive attitude and outlook;
  • PC literate, especially Microsoft Office suite.

 

 

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4site Vacancies

4site is part of the Indigo Telecom Group and has several open roles in fibre and wireless survey, design and planning. Find out more at https://www.4sitenetworks.com/careers/

Typical Vacancies

Due to the nature of our business, Indigo is continuously looking to supplement its existing workforce.

The types of opportunities we offer include the following:

Typically working in a Telephone Exchange & data centre environment nationwide (UK&I)

Proven onsite telecoms experience essential

  • Completion of site surveys to include completion & submission of documentation
  • Pre-staging works within the Indigo Telecom Labs (South Wales & Birmingham)
  • Site installation works to include:
  • Installation of rack & stack
  • Card infill & replacement activities
  • DC power cabling, termination & test
  • AC power cabling
  • Coax / Cat5 cable (installation, termination, labelling and testing)
  • Fibre installation, scope, test, label
  • HSE competent
  • Completion of all H&S and Site Completion documentation
  • Available to work to an on-call (shift) on 24×7 basis as part of an on-call maintenance rota
  • Desirable
    • SC clearance
    • 17th edition Electrical Installation 2382 City & Guilds
    • Fibre Splicing City & Guilds
    • AC/DC competence and Arqiva accredited
    • NRSWA Unit 2 Chapter 8
    • Rooftop Awareness
    • RF Awareness

Please note there is a requirement to be flexible and that travel throughout the UK will be required.

Typically working in a Telephone Exchange & data centre environment nationwide (UK&I)on 24x7x365 basis

  • Available to work to an on-call (shift) on 24×7 basis as part of an on-call rota
  • Proven onsite telecoms experience
  • Proven knowledge and experience working on a variety of multi-vendor telecoms equipment
  • Competent in the use of telecoms test equipment
  • Troubleshoot and clearance of alarms with remote Technical Support
  • Swapping of various telecoms equipment or associated cabling (eg Fibres)
  • Desirable
    • SC clearance
    • 17th edition Electrical Installation 2382 City & Guilds
    • Fibre Splicing City & Guilds
    • AC/DC competence and Arqiva accredited
    • NRSWA Unit 2 Chapter 8
    • Rooftop Awareness
    • RF Awareness

Please note there is a requirement to be flexible and that travel throughout the UK will be required.

Typically working in a Telephone Exchange & data centre environment nationwide (UK&I)

Proven onsite telecoms experience essential

  • Commissioning and fault finding of various leading telecoms vendor equipment -Inc pre-staging works
  • Completion of site surveys to include completion & submission of documentation
  • Pre-staging works within the Indigo Telecom Labs (South Wales & Birmingham)
  • Site installation works to include:
  • Installation of rack & stack
  • Card infill & replacement activities
  • DC power cabling, termination & test
  • AC power cabling
  • Coax / Cat5 cable (installation, termination, labelling and testing)
  • Fibre installation, scope, test, label
  • HSE competent
  • Completion of all H&S and Site Completion documentation
  • Available to work to an on-call (shift) on 24×7 basis as part of an on-call maintenance rota
  • Desirable
    • SC clearance
    • 17th edition Electrical Installation 2382 City & Guilds
    • Fibre Splicing City & Guilds
    • AC/DC competence and Arqiva accredited
    • NRSWA Unit 2 Chapter 8
    • Rooftop Awareness
    • RF Awareness

Please note there is a requirement to be flexible and that travel throughout the UK will be required.

Investors in People

Newly granted a Silver Award, since 1991 Investors in People has set the standard for better people management. Our internationally recognised accreditation is held by 14,000 organisations across the world. The Standard defines what it takes to lead, support and manage people well for sustainable results.

Based on 25 years of leading practice, the Investors in People Standard is underpinned by a rigorous assessment methodology and a framework which reflects the very latest workplace trends, essential skills and effective structures required to outperform in any industry.