Indigo Design engineers

Survey, Design and Planning

Through a powerful combination of survey, design and planning expertise, we have developed a unique solution encompassing high level designs, surveying, low level designs, bill of quantities, civils/cabling maps and hazard identification to meet the growing demand for fixed line connectivity, driven by governments that want to support evolving digital economies.

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Experienced Fibre Services

Download our Fibre Services Infographic which shows where we worked, how many homes we have designed for, and much more.

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Indigo Design

End to End Planning

Whether offering a “decoupled” design service or providing integrated design and deploy services, we work closely with digital infrastructure companies to roll out fixed lines in both urban and rural communities. We manage the deployment of the passive and active equipment, in addition to providing wayleave and consenting services to not only accelerate the customer connection time, but also to increase the amount of connections.

Indigo Engineers

Equipment Install and Decommissioning

With a global footprint in over 90 countries and as
partner to most of the world’s top brands, we have developed an integrated services solution to assist telecommunications operators and service providers in meeting the growing demand for high speed connectivity.

We offer tried and tested network de-installation/de-commissioning solutions to safeguard any interruption to existing traffic on the network.

Our highly skilled and fully accredited multi-vendor field engineers work hand in hand with our Prince 2 project management teams to ensure deployments are delivered right first time, to budget and customer quality requirements.

Indigo employee at a support desk surrounded by screens

Maintenance and Support of Fixed Line Networks

Our purpose-built Network Operations Centre (NOC) is the single point of contact for all reactive and proactive support and maintenance requirements. Fully staffed 24x7x365, our NOC support staff manage the dispatch of the field service engineers and can jointly control the escalation to second/third line support or fibre providers in conjunction with owning the spares parts management process.

Should engineers have to be dispatched to site, our rapid response and global footprint means that we are always available to provide on-site support to meet 2 hour, 4 hour or pre-arranged time to site service level agreements.

Need help with Fixed Line design, deploy and support?

Get in touch to discover how we can partner to design, deploy, and support your digital infrastructure.

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