Subsea Systems Operator

Raising Subsea Services Capabilities

Indigo Subsea provides system operator support for modern submarine networks, transforming the legacy fault reporting mode into a modern proactive network analysis model, managing the entire system end to end.

With our Systems Operator Support model, Indigo Subsea manages the whole system end to end.

We install a DCN to enable the tracking of telemetry data, such as latency, errors, and discards. The purpose is to promptly identify and address any potential issues that could affect the performance or integrity of remote elements within the DCN solution.

• Our fully managed NOC (Network Operations Centre) provides 24x7x365 support and a single point of contact for every kind of client query.
• Our team has built up competencies and acquired certifications to meet increasingly diverse and complex market requirements. We are among a small number of service companies accredited to ISO 27001 Information Security Management.

• We monitor, investigate, manage and report on submarine networks and supporting cable landing stations (CLS) to maximize uptime.
• We are actively building processes and developing systems that will enable us to capture the necessary data and statistics to create machine learning tools to minimize downtime.

• Our NOC team provides agile support at every point of escalation.
• Our goal is to predict and remedy unplanned outages by combining first-class engineering talent with leading-edge technologies, systems, and process automation in our NOC.

We monitor, investigate, manage and report submarine cables.

• End to end systems operator model
• Infrastructure audits
• Commissioning, decommissioning, and migrations
• Operational and first line maintenance
• Remote Network Monitoring
• Security Operations Centre