Indigo is pleased to announce that it has been selected by Epsilon Telecommunications Ltd to deliver pan-European support including spares and logistics management.
The contract award which commenced with effect from 1st October 2015 and will run for one year and will involve 24/7 on-site support services across 8 European countries including, Austria, Belgium, France, Germany, Italy, Netherlands, Spain and Switzerland.
All of Indigo’s field activity support will be run and managed via Indigo’s Network Operations Centre (NOC) based in Caldicot, South Wales. The NOC will also coordinate and manage all spares and logistics movements from multiple depots across the countries in question.
Commenting on the award, Pat O’Keeffe, Sales Director for Indigo stated that this win comes at a very exciting time for Indigo as we renew our focus on delivering multi-year managed service opportunities that utilise Indigo’s unique position in the market as an un-rivalled provider of Pan-European Optical & IP support services”.
“Our aim is to support our global customer base with the most skilled engineers available and give them complete confidence in our ability to maintain infrastructure. First Line Maintenance is an extremely valuable and effective way to add new skills and resource to your operation without adding the cost and complexity of training and developing in-house staff. We’re proud to be work with Indigo to ensure the delivery of services that our customers need and where they need them” Jerzy Szlosarek, CEO, Epsilon.
Indigo is a leading independent pan-European services delivery partner offering high value, mission critical solutions to the fixed and mobile carrier and enterprise market sectors.
Epsilon provides connectivity and infrastructure outsourcing solutions to Communications, Applications, Content and Cloud service providers. Their underlying network infrastructure, intelligent application layers and industry expertise enables our customers to seamlessly deliver mission critical, high performance applications and communications services globally. They offer a wide range of communications infrastructure services from network connectivity, co-location or data centre services and system integration through to an on-demand ordering platform for ethernet services and cloud access.
[Pictured: Lee Prentice, Global Infrastructure Manager at Epsilon Telecommunications Ltd and Stacey Hooper, Head of Sales Support at Indigo Telecom Group Ltd.]
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