Our Data Center engineers are driving customers to success
Indigo is a customer-focused company with a team of industry-leading engineers providing 24/7 support to customers worldwide. Our engineers work tirelessly to meet the high standards expected of us, delivering exceptional quality and boosting operational efficiency for the world’s largest corporations. Our dedication to customer satisfaction is at the core of our values, and our engineers play a vital role in achieving this.
Comprehensive Training and Development
At Indigo, we believe in providing our engineers with the best training in the industry. Our team members undergo a rigorous training process, enabling them to develop relevant skills and consistently deliver exceptional quality work. We also offer on-the-job training opportunities, allowing our engineers to gain valuable experience and further develop their skills.
Focused and Detail-Oriented Engineers
Our engineers are highly focused and pay close attention to detail, leaving no room for error in meeting our customers’ requirements. We receive positive feedback from many customers on the quality of work carried out by our team, and our proven 100% Service Level Agreement (SLA) performance last quarter demonstrates our commitment to excellence.
Global Service Desk and Advanced Technology
To support our engineers, we have a 24x7x365 Global Service Desk (GSD) that utilizes our advanced Salesforce system to arrange access to client locations and efficiently complete tasks. Our engineers are always available, no matter where they are in the world or what time of day it is.
Expanding Our Team and Services
We are constantly expanding our engineering team and developing our apprentices and new starters to become successful future engineers, team leaders, and project managers. With our years of experience and an ever-growing team of skilled engineers, we are well-positioned to meet the evolving needs of our customers.
Our recent expansion in the USA has opened up a range of opportunities to support our clients, and we are committed to maintaining and improving our high standards of work as we continue to expand into new territories. Whether it’s designing, building, or supporting physical infrastructure or expanding our range of activities across the virtual world, you can rely on Indigo’s skill and professionalism.
Download our Data Centre ebook here