Our trusted partnership approach helps diagnose and fix faults faster

As network experts with turnkey knowledge, we have always been strong in diagnostics and fault-finding. Our 24x7x365 operations and multi-vendor engineers can provide on-site support in hours or the next day, depending on the Service Level Agreement (SLA).

Tailor services to align to unique client needs

No network or data centre is identical which is why our maintenance and support services are customised to meet each client’s needs. From rapid response field service engineers to escalation plans for second and third-line support, we can cover any requirement.

Manage assets to best-practice standards

Certified to the highest standard ISOs we are always compliant with local health and safety standards. We use well-defined processes and quality management systems to stand over our repairs, logistics and spares management processes for network infrastructure and data centres.

We continuously expand and improve our Integrated Management Systems to stay agile and relevant to a fast-changing telecommunications landscape. Our goal is for digital infrastructure to achieve optimum performance, and to provide clients with pathways for continual improvement.

Increase visibility and drive faster decision making with access to our web portal (through an API or Self-service Ticket portal).

We optimise and future-proof designs from the outset with leading-edge tools, processes, and data, saving our partners time and money.

We partner with owners and network operators to install, test, and optimise fibre optic, wireless, and data centre digital infrastructure.

We monitor, maintain, and upgrade services around the clock, deploying our operations and multi-vendor engineers within hours or the next day to provide expert on-site support.