Our trusted partnership approach helps diagnose and fix faults faster
As network experts with turnkey knowledge, we have always been strong in diagnostics and fault-finding. Our 24x7x365 operations and multi-vendor engineers can provide on-site support in hours or the next day, depending on the Service Level Agreement (SLA).
Tailor services to align to unique client needs
No network or data centre is identical which is why our maintenance and support services are customised to meet each client’s needs. From rapid response field service engineers to escalation plans for second and third-line support, we can cover any requirement.
Manage assets to best-practice standards
Certified to the highest standard ISOs we are always compliant with local health and safety standards. We use well-defined processes and quality management systems to stand over our repairs, logistics and spares management processes for network infrastructure and data centres.
We continuously expand and improve our Integrated Management Systems to stay agile and relevant to a fast-changing telecommunications landscape. Our goal is for infrastructure and data centres to achieve optimum performance, and to provide clients with pathways for continual improvement.
Increase visibility and drive faster decision making with access to our web portal (through an API or Self-service Ticket portal).
We monitor, maintain, and upgrade services around the clock, deploying our operations and multi-vendor engineers within hours or the next day to provide expert on-site support.
We optimise and future-proof designs from the outset with leading-edge tools, processes, and data, saving our partners time and money.
We partner with owners and network operators to install, test, and optimise fibre optic, wireless, and data centre digital infrastructure.
Fibre
- Logistics and Warehousing
- Project & Programme Management
- Fibre Survey & Design (POP)
- Fibre Design Desktop HLD
- Fibre Surveying OLT
- Fibre Access POP Design and Planning
- Fibre Planning and Design OLT
- Passive Build
- Wayleaving and Consenting
- Active Build
- Network Monitoring
- Spare Parts Management Service
- Operations and Maintenance
- NOC Services
- Fibre Access LLD Services
- Fibre Due Diligence
- Network Upgrades
Data Centres
- Network Integrations
- Project & Programme Management
- Power Supply & Installation
- Network Optimisation
- Digitisation
- Equipment Migrations and decommissioning
- Circuit Patching
- Spare Parts Management Service
- NOC Services
- Hot and Cold Aisle Containment Services
- Rack, Cabinet and PDU Installation
- Data Centre Survey and Audit Services
- Network Upgrades
- Data Centre Design Service
- Power and Data Cable Containment Systems
- Structured Cabling Installation and Test
- Smart Hands
- Equipment Racking and Stacking/Server Builds
- Decommissioning
- Cross Connects and Meet Me Room (MMR) services
Network Services
- Site Survey and Audit
- Logistics and Warehousing
- Project & Programme Management
- Site Access
- Power Supply & Installation
- Card Infills, Patching and Upgrades Documentation & Testing
- Active Network Equipment I&C
- Fibre Characterisation and Link Testing
- Equipment Migrations and decommissioning
- Circuit Patching
- Network Monitoring
- Spare Parts Management Service
- NOC Services
- Rack, Cabinet and PDU Installation
- Preventative Maintenance
- Equipment Racking and Stacking/Server Builds
- Decommissioning
Wireless
- Cell Site Surveys
- Cell Site Design
- Town Planning
- Logistics and Warehousing
- Site Acceptance
- Network Integrations
- Project & Programme Management
- Site Access
- Network Optimisation
- Digitisation
- Passive Build
- Active Build
- Network Monitoring
- Spare Parts Management Service
- Operations and Maintenance
- NOC Services
- Network Upgrades
- Private 5G Services