Our trusted partnership approach helps diagnose and fix faults faster
As network experts with turnkey knowledge, we have always been strong in diagnostics and fault-finding. Our 24x7x365 operations and multi-vendor engineers can provide on-site support in hours or the next day, depending on the Service Level Agreement (SLA).
Tailor services to align to unique client needs
No network or data centre is identical which is why our maintenance and support services are customised to meet each client’s needs. From rapid response field service engineers to escalation plans for second and third-line support, we can cover any requirement.
Manage assets to best-practice standards
Certified to the highest standard ISOs we are always compliant with local health and safety standards. We use well-defined processes and quality management systems to stand over our repairs, logistics and spares management processes for network infrastructure and data centres.
We continuously expand and improve our Integrated Management Systems to stay agile and relevant to a fast-changing telecommunications landscape. Our goal is for infrastructure and data centres to achieve optimum performance, and to provide clients with pathways for continual improvement.
Increase visibility and drive faster decision making with access to our web portal (through an API or Self-service Ticket portal).
We optimise and future-proof designs from the outset with leading-edge tools, processes, and data, saving our partners time and money.
We partner with owners and network operators to install, test, and optimise fibre optic, wireless, and data centre digital infrastructure.
We monitor, maintain, and upgrade services around the clock, deploying our operations and multi-vendor engineers within hours or the next day to provide expert on-site support.
Fibre
- Passive Build
- Active Build
- Logistics and Warehousing
- Project & Programme Management
- Fibre Survey & Design (POP)
- Fibre Design Desktop HLD
- Fibre Access LLD Services
- Fibre Surveying OLT
- Fibre Planning and Design OLT
- Fibre Access POP Design and Planning
- Wayleaving and Consenting
- Network Monitoring
- Operations and Maintenance
- Global Service Desk and First Line Maintenance
- Spare Parts Management Service
- Fibre Due Diligence
- Network Upgrades
Data Centres
- Project & Programme Management
- Fibre Characterisation and Link Testing
- Data Centre Survey and Audit Services
- Data Centre Design Service
- Power and Data Cable Containment Systems
- Rack, Cabinet and PDU Installation
- Hot and Cold Aisle Containment Services
- Structured Cabling Installation and Test
- Cross Connects and Meet Me Room (MMR) services
- Equipment Racking and Stacking/Server Builds
- Circuit Patching
- Equipment Migrations and Decommissioning
- Network Monitoring
- Global Service Desk and First Line Maintenance
- Smart Hands
- Spare Parts Management Service
- Network Upgrades
- Decommissioning
- Digitisation
Network Services
- Site Survey and Audit
- Logistics and Warehousing
- Project & Programme Management
- Site Access
- Active Network Equipment I&C
- Fibre Characterisation and Link Testing
- Power Supply & Installation
- Rack, Cabinet and PDU Installation
- Equipment Migrations and Decommissioning
- Card Infills, Patching and Upgrades Documentation & Testing
- Network Monitoring
- Global Service Desk and First Line Maintenance
- Spare Parts Management Service
- Preventative Maintenance
Wireless
- Cell Site Surveys
- Cell Site Design
- Town Planning
- Passive Build
- Active Build
- Logistics and Warehousing
- Site Acceptance
- Network Integrations
- Project & Programme Management
- Site Access
- Network Optimisation
- Network Monitoring
- Operations and Maintenance
- Global Service Desk and First Line Maintenance
- Spare Parts Management Service
- Network Upgrades
- Private 5G Services
- Digitisation