Environmental, Social, Governance

Our ESG Approach

Indigo is committed to improving its environmental performance through action on emissions, resource efficiency and responsible operations. Strong governance supports transparent, ethical decision-making, accountability and effective risk management. We are committed to protecting the health, safety and wellbeing of our people and contributing positively to the communities where we operate.

Environmental: Reducing Environmental Impact

Environmental Pledges

• Reduce carbon emissions
• Reduce transport emissions
• Reduce waste and conserve resources

We are strengthening our environmental approach by improving data quality, increasing transparency and developing more measurable objectives.

• ISO 14001
  We are certified to ISO 14001 and through the Environmental Management System, have a systematic way of identifying and controlling the effects the company has on the environmental challenges.
• United Nations Global Compact
  Indigo supports the UN Global Compact and its principles focused on environmental responsibility, ethical business, and sustainability. This global initiative strengthens our approach to environmental governance by encouraging continuous improvement, responsible resource use, and alignment with international climate action goals. Our participation reflects a broader commitment to building a more sustainable and transparent future.
• EcoVadis Silver
  Indigo belongs to the top 15% of all evaluated companies to achieve Silver status in EcoVadis rating.
• Modern and Efficient Fleet
  We completed our fleet renewal in August 2025 with more modern, fuel-efficient vehicles and are introducing fleet tracking to improve performance and efficiency.
• Increasing Renewable Energy Use
  We introduced a renewable energy tariff for our operations in Ireland, supported by Guarantees of Origin certificates.
• Supporting a Responsible Supply Chain
  Our first Supplier ESG Assessment covered 30 suppliers, improving visibility of ESG practices and risks and establishing a baseline for future improvement.
• Reducing Waste and Conserving Resources
  We are working to reduce waste, improve segregation and recycling across our offices, and ensure IT and electronic equipment is disposed of responsibly.
• DCs for Bees
  We support the DCs For Bees initiative helping to protect Ireland’s declining bee population by creating and maintaining safe habitats for native pollinators.

Social: Endorsing Social Responsibility

Social Pledges:

• Health, safety and wellbeing
• Continuing professional development
• People engagement
• Diversity, equity and inclusion
• Community contribution and initiatives

As a trusted partner to some of the biggest companies in the world, we invest in people as much as our services and industry. We recognise that our people are the driving force behind our business and are proud of the work culture we have built.

• ISO 45001
  We implement, maintain, and continually improve an effective safety culture to promote a safe and healthy working environment and achieve better occupational health and safety performance.
• Health, Wellbeing and Employee Engagement
  We support the physical, mental and emotional wellbeing of our people through initiatives including our Employee Assistance Programme, wellbeing activities and opportunities for employees to provide feedback. Our 2025 employee engagement score was 73%.
• Diversity, Equity & Inclusion Initiatives
  Our workforce represents 32 nationalities – working with people of different backgrounds, cultures, and thinking styles, helping our people grow into better professionals and leaders. We always treat people with respect and recognise that diversity and inclusion make us stronger.
• Investors in People Gold Accreditation
  Indigo has implemented a number of measures to assess how we invest in our people; how we engage, communicate and develop our staff.
• Human Rights Charter
  We are committed to ensuring that everyone who works for the Company – in any capacity – benefits from a working environment in which their fundamental rights and freedoms are respected. We do not tolerate oppressed, forced, bonded or compulsory labour, human trafficking, and other kinds of slavery within our own operations or within our supply chain and we take appropriate steps to ensure that this principle is safeguarded and complied with. Download our Modern Anti Slavery Statement here.
• Career Development Opportunities
  Through Continuing Professional Development and structured learning opportunities, we support employees in building their skills, strengthening their capabilities and progressing in their careers. Our approach includes internal development processes and partnerships with external institutions and professional bodies.

Charities We Support

Indigo contributes to the communities in which we operate through financial support, employee engagement and partnerships with charitable and community organisations. We focus on initiatives that align with our values and support wellbeing, inclusion and social development.

Governance: Governing with Integrity

Governance Pledges

• Support our long-term strategy and sustainable growth
• Strengthen governance and internal controls

Strong governance is essential to building a responsible, resilient and sustainable business. Our approach supports ethical decision-making, effective risk management, regulatory compliance and long-term business integrity.

• ISO 27001
  Our ISO 27001-certified Information Security Management System supports the protection of information and data, the management of security risks and the resilience of our business operations.
• Ethics, Compliance and Business Conduct
  We are committed to conducting business transparently, ethically and responsibly. Our policies and procedures cover areas including business conduct, anti-bribery and responsible decision-making.
  
• Purpose and Leadership
  The Board of Directors and Executive Management team oversee Indigo’s strategic direction, governance practices and risk management approach.
• Transparency and Stakeholder Engagement
  We engage regularly with employees, clients, suppliers and external partners to understand their expectations and continually improve our governance practices.