Cross connects can be either fibre or copper cabling and provide critical paths to your data and applications.  Indigo ensures that all cross-connects are installed within the SLA as defined by our customers. We carefully plan the optimum route of the cross-connects through the data centre to ensure diversity where required, eliminate unnecessary hops and improve latency where possible.

We document the route using state-of-the-art mapping technology and maintain sufficient stock levels of cable supplies to ensure short lead times. Provisioning a cross-connect is simple and fast. Indigo will install the fibre or copper cable from your equipment to any service provider in the building, campus or exchange.

Indigo take responsibility for all the cross-connect interconnections between carriers and customers in the Meet Me Room. This includes policing access, quality control checks and documentation of the interconnections.  We physically label all components – cabling, patch panels, ports and, more importantly, update the inventory to ensure the integrity of your records/assets.

We are certified and accredited installers of all the major global brands of data and fibre cabling. Our technicians are highly trained to the latest global standards including any brand-specific installation methodologies.

Working with a significant number of major Data Centre Operators and tenants installing and maintaining cross-connects in critical environments, we have the people, processes, and systems in place to deliver a cost-effective and highly reliable service.

A summary of our Cross Connect and MMR services include:

  • Cross Connects spanning both fibre and copper cabling
  • Cross Connect route planning
  • Cross Connect testing and certification
  • Cross-connect capacity management database
  • Large stock profile
  • MMR design and management
  • Dedicated cable management resource

Our Services

We have the courage to solve the biggest problems in digital infrastructure, and the expertise to do it right first time. Discover our solutions in fibre, wireless, data centres, and network services bringing powerful connectivity to customers across the world.

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We optimise and future-proof designs from the outset with leading-edge tools, processes, and data, saving our partners time and money.

We partner with owners and network operators to install, test, and optimise fibre optic, wireless, and data centre digital infrastructure.

We monitor, maintain, and upgrade services around the clock, deploying our operations and multi-vendor engineers within hours or the next day to provide expert on-site support.