Operating globally, Indigo makes the logistical movement of spare parts as simple and smooth as possible.
Never before has the management and movement of spare parts been so critical to network operators and service providers in increasing network uptime and availability. The requirement for the safe, secure and consistent delivery of spare parts is an essential component of Indigo’s support services.
Indigo helps our customers remain competitive by providing spare parts dimensioning service, local storage and logistics solutions. Our fully managed Forward Stock Locations (FSLs) are strategically located in-country to support our network maintenance services and to ensure strict SLA adherence. The Service Desk co-ordinates the dispatch of field resources and spare parts, 24x7x365, to wherever in the world your equipment is located.
All stock is managed through a secure inventory management system which identifies part movements including replenishment and repairs. Customers are issued secure web-portal access in real-time enabling them to make rapid decisions about the use and movement of their assets.
- Spares management
- Logistics
- Central storage
- Bar code scanning
- Goods in and goods out
- Inventory management
- Asset tracking
- Faulty equipment
- Repair
- Scrap/ disposal
- Global Forward Stock Locations
- Replenishment and RMA
We optimise and future-proof designs from the outset with leading-edge tools, processes, and data, saving our partners time and money.
We partner with owners and network operators to install, test, and optimise fibre optic, wireless, and data centre digital infrastructure.
We monitor, maintain, and upgrade services around the clock, deploying our operations and multi-vendor engineers within hours or the next day to provide expert on-site support.
Fibre
- Passive Build
- Active Build
- Logistics and Warehousing
- Project & Programme Management
- Fibre Survey & Design (POP)
- Fibre Design Desktop HLD
- Fibre Access LLD Services
- Fibre Surveying OLT
- Fibre Planning and Design OLT
- Fibre Access POP Design and Planning
- Wayleaving and Consenting
- Network Monitoring
- Operations and Maintenance
- Global Service Desk and First Line Maintenance
- Spare Parts Management Service
- Fibre Due Diligence
- Network Upgrades
Data Centres
- Project & Programme Management
- Fibre Characterisation and Link Testing
- Data Centre Survey and Audit Services
- Data Centre Design Service
- Power and Data Cable Containment Systems
- Rack, Cabinet and PDU Installation
- Hot and Cold Aisle Containment Services
- Structured Cabling Installation and Test
- Cross Connects and Meet Me Room (MMR) services
- Equipment Racking and Stacking/Server Builds
- Circuit Patching
- Equipment Migrations and Decommissioning
- Network Monitoring
- Global Service Desk and First Line Maintenance
- Smart Hands
- Spare Parts Management Service
- Network Upgrades
- Decommissioning
- Digitisation
Network Services
- Site Survey and Audit
- Logistics and Warehousing
- Project & Programme Management
- Site Access
- Active Network Equipment I&C
- Fibre Characterisation and Link Testing
- Power Supply & Installation
- Rack, Cabinet and PDU Installation
- Equipment Migrations and Decommissioning
- Card Infills, Patching and Upgrades Documentation & Testing
- Network Monitoring
- Global Service Desk and First Line Maintenance
- Spare Parts Management Service
- Preventative Maintenance
Wireless
- Cell Site Surveys
- Cell Site Design
- Town Planning
- Passive Build
- Active Build
- Logistics and Warehousing
- Site Acceptance
- Network Integrations
- Project & Programme Management
- Site Access
- Network Optimisation
- Network Monitoring
- Operations and Maintenance
- Global Service Desk and First Line Maintenance
- Spare Parts Management Service
- Network Upgrades
- Private 5G Services
- Digitisation